Googling Symptoms Helps Patients and Doctors
The medical intern started her presentation with an eye roll. "The patient in Room 3 had some blood in the toilet bowl this morning and is here with a pile of Internet printouts listing all the crazy things she thinks she might have."
The intern continued, "I think she has a hemorrhoid."
"Another case of cyberchondria," added the nurse behind me.
In the end, the patient did, indeed, have a hemorrhoid. She was safe to go home with a treatment plan and some reassurance. But I wasn't so sure if what doctors call the "Google stack" (the printouts listing all the potential and worrisome diagnoses) was really such a problem. After all, her symptoms were scary — she may very well have come to the ER regardless of her Web search. The real problem was with my team: we weren't well equipped to deal with her online homework — and it became a distraction. ...
